Some details
The VoiceNation live answering dashboard is makes monitoring your account and making changes super easy!
REPORTS AND ANALYTICS
- Get comprehensive reports analytics in real-time of all your incoming calls
- Date, time, caller ID, how the call was handled are available for every call
- Export comprehensive reports that detail calls by date and month, billable time, frequent callers, calls by
MESSAGES
- View, sort, and export all messages we take for you
- View all the messages our live operators take for you
- Export messages into an easy to read CSV file or make notes on the message for you and your team
ON-CALL SCHEDULE
- Update the on-call schedule for your team easily and on the fly
- Create an on-call schedule for your team in advance or make changes quickly to existing schedules
- Have multiple on-call schedules with multiple employees
MINUTES
- Track your billable minutes within your plan so you know when to upgrade or downgrade
- Track call durations for each call
MOBILE FRIENDLY
- Make changes to your account from anywhere
- Compatible with all smart phones
- Make changes to your account from anywhere through your online dashboard
