
Despite being situated in a slow-paced, conservative market, the company has been able to bring in new customers through the e-commerce solution, benefitting the business. The team, devoted to understanding needs, delivered a navigatable and user-friendly product for their partner.
Weidenhammer mismanaged the platform migration, which set the project timeline back significantly. The agency communicated poorly and irregularly, misrepresented their own in-house expertise, and failed to explain key elements of their workflow.