Some details
Partnered with Wolox, Sura embarked on the most ambitious digitization project for the company.
We embarked in the creation of a new digital platform that included all of Sura',s services to create a powerful channel to relate with customers directly. Together, we developed a seamless navigation process, that helped consumers in their time of need, ridding them of
unnecessary and time-consuming bureaucracies. We paid extra attention to the back-end development since the functionalities required integrations with tow-truck companies and their GPS tracking systems.Some of the key functionalities are Waiting Time Estimations, Tow-truck GPS Tracking and Mobile Assistance Request.