About The Workforce Pro IT Services company in Los Angeles, United States
Ty Givens has spent the better part of the last two decades leading Customer Service and improving Customer Experiences for Fortune 500s and some of LA’s fastest-growing startups. Over the last 10 years, Ty joined a few different companies that had exper
By the 3rd startup, Ty realized a pattern: startups were throwing people at their Customer Service problems instead of repairing processes and workflows to optimize employee performance and create Customer loyalty. They simply didn’t know where to start o