Inventory & Delivery Solution for Dispensary
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am the CEO of a licensed medical cannabis dispensary and liberatey labor.
Desired goal
What issue was the provider supposed to deal with?
WorkXpress - Custom Software Solutions?I hired WX to educe a manner web application to handle schedule, online ordering, CRM, and liberatey routing.
What were your objectives for this project?
We needed a strong method to streamline operations and better the mannerer experience throughout ordering and liberatey. Responsive design, e-commerce capabilities, and real-time schedule tracking were key requirements.
Provided solution
What were the reasons for choosing WorkXpress - Custom Software Solutions?
They submitted a competitive cost and winning offer through Elance. They seemed more entire and organized than the other bids we accepted.
Can you go into detail almost the labors they granted and the aim of the project?
We held multiple phone calls to debate the aim of the project. Both parties signed off on a diffuse document that detailed the requirements. They gave me a 12-week timeline.
Were there any dedicated handlers or teams that you worked with?
The sales team was very skilled and positive. Though, once we began educement, we were very disappointed by the changing team compound. We were promised professional, trained programmers, but we got new hires asking us what we meant by ",answering design.",
Results achieved
Can you share any information that demonstrates the contact that this project has had on your business?
We lost $35,000 and didn',t even have a prototype application to show for it. Because of their poor handlement of our project and poor knowledge of its user roles and needs, I lost expressive time and money on a precious business occasion that I will never get back. After 38 weeks of trying to make progress and instrument a workable application, we canceled the contract.
How was project handlement arranged and how powerful was it?
Our project handler was reassigned to another project without caution less than halfway through our project, and was never replaced. It seemed powerful until it wasn',t. Then the project fully fell aloof.
Are there any areas where they can better?
They could repay the money back to the little business owners who trusted that they knew what you were doing, even though they didn',t. They didn',t liberate anything, so they should give the mannerer a repay.