Software Development for Electronic Equipment Company
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Please draw your organisation.
Our organisation has three parts to the business. It has a sales and insulation of automotive electronics, which we do behind market. We carry anything from car stereos to distant starts.
The second part of the business is a home electronics restore – basically TVs and home audio – in-home and in-shop.
The third part of our business is an automotive electronic work section, which is primarily restoreing the implement clusters and gauges from automobiles. We also restore some of the multimedia video screens, and audio, and things like that. That',s done both in-shop and nationally.
What is your role and responsibilities?
I',m the operations director, so I get to see all three facets of it.
Desired goal
What was your goal for working with WorkXpress?
We had a legacy IBM method. The programmer that we had on staff was retiring, so we were trying to get in something a pliant more present and changeable and, at the same time, something that we could feel. We kind of looked about, but we didn',t like any of the boxed software that we could get.
What WorkXpress offered was a lot of flexibility. For us, it was somewhat database-driven, so we had some nation in-house that could work with it. It was the power to change on the fly as well as the versatility of the fruit.
Provided solution
Please draw the aim of their work.
They did two of the three business units for us. The leading one was a TV one, and that one was veritably just outgrowth. They did a pliant bit of training. They verity built some of it here, and I had a guy who sat with them and worked his way through it, who has now taken it over. I conjecture there was a pliant bit of training implicated in that.
The second part of it was with a contract with Ford Motor Company. They took that project on in-house, so they didn',t do that here. That was strictly a outgrowth thing, with no training implicated.
What was your process for selecting WorkXpress?
I had an IT [information technology] guy here that reached out to different resources he had in the area. I',m not sure how he stumbled upon these guys, but it was kind of soon on in their lifecycle. We had three or four different vendors present us with different things that were offered.
Can you give a perception of the size of the start?
This was a long time ago. One project was somewhere about $60,000 total, all said and done.
When was the project completed?
The leading project was probably five or more years ago now [2010]. The projects are completed, but since we have someone in-house that does edifice and our own programming, there is interaction with them if we run into a bind. We',ve been through a couple of times for training, just some new features that came out, and they walked us through it and see how it would work for us.
Results achieved
What were the results of the project?
The Ford one was probably the biggest one and, owing of the times constraints, the most forcible one. It was literally within three months. It was millions of dollars', worth of contract, shipping a hundred pieces a day and getting a hundred pieces in. We were able to do that and lessen our staff by half. In that regard, it was a important work savings, just owing of the efficiency of the software.
Do you have any statistics or metrics on the project?
I would say that $60,000 we spent was made up probably within a half a year.
What differentiates WorkXpress from others?
For us, it',s surely their flexibility. WorkXpress is constantly innovating different parts of their fruit. I conjecture it',s meeting the claim that',s out there, whether it be hooking up with FedEx in shipping, or credit card processing, or whatever. They',re constantly edifice different things into their fruit that make it changeable. Again, that',s a big thing for us. We make changes to the fruit see day, and we release nightly.
Looking back on the work so far, is there any area that you ponder they could better upon or something that you might do differently?
Again, this is so long ago, and I know they',ve changed owing I',ve been through a introduction of how they feel their projects now, and they',re much better than they were.
Back in the day when we did it, the interactions weren',t big. There was a pseudo-timeline, and it wasn',t laid out there, ",You',re going to pay $5,000 and you',re going to have this by the 10th.", It wasn',t set up like that.
Now, they have weekly meetings, and they',re a lot more open with the clients, programt goals, and so on. That was one thing they were weak at when we were going through it, but I ponder it',s betterd now.
What advice would you give a forthcoming client of theirs?
Just make sure you nail it down. It',s probably that way with anybody in software. Make sure you',ve got your aim pretty well degoodd and hold them to it.
