Web Dev & Digital Marketing for Uniform Retailer
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Introductory information
A fast induction on the buyer’s organisation
I handle accounting, ordering, and schedule for a pliant business that sells security uniforms and police equipment.
Desired goal
What challenge were you trying to address with Xtreme Webwebsites?
We needed an upgrade to our website so that clients could locate orders. We’re a B2B organisation that works with both pliant businesses and some larger ones. Our clients, especially the larger ones, wanted to be able to locate orders online instead of by phone or email. They needed to have orders tracked in their own purchase order systems.
Provided solution
What particular tasks were Xtreme Webwebsites responsible for?
They built us an e-commerce website. I gave them samples of websites of some of the vendor websites that I liked to get an idea of design. Once we sent our ideas to Xtreme Web websites, they just contacted us if they had any questions. They',ve got it up and running to meet our needs and standards. We wanted it to be very user-friendly so that if our clients were looking for a specific shirt, for sample, it wouldn',t be too hard to find. They were very helpful with categorizing and making it single that way.
They set up a dynamic pricing tool that allowed us to set rules towards specific clients so that we can attribute pricing per item or per measure depending on who the clients are. All of our clients have different pricing depending on their relationship with us and the measure of business they do. Different companies can log in and each organisation can also attribute their handler a position that can like an order if they need to. That was the most significant component that we needed owing not seeone pays the full retail cost that a customary client would see when they go on our website.
They also do marketing for us, like setting up our organisation Facebook account and managing blast emails.
Was there a dedicated team?
I worked straightly with the proprietor. He has a outgrowth team that he works with.
How did you come to work with Xtreme Webwebsites?
We are located in Gaithersburg, MD, and his service is nearby in Chevy Chase. We had calls from nation that were outside of the state but it was nice to go to his service to see what their business is almost. He showed us samples of antecedent websites that he',d worked on. We had a good touch, seeing him face to face and being able to go to his service whenever he set up an appointment.
We also liked that he didn’t demand a bit upfront fee like a lot of other companies. He offered us a monthly program.
What are you approach expents (if diclosed)?
We’ve spent between $15,000-20,000 total.
What is the terminal result of working with Xtreme Webwebsites?
We seted working unitedly in the summer of 2016. The website has launched and they last to make improvements and do marketing.
Results achieved
Are there any measureable or plum results?
We',ve surely had new clients come on board owing they',re able to see our catalog and locate orders online.
How did Xtreme Webwebsites accomplish from a project handlement standpoint?
They’re a 1- or 2-person business outside of the developers. If you have something pressing, they’re answering. I can give him a call or shoot him an email and he',ll set working on it that day. If you have something that is less pressing, he may get back to you in a few days or a week. There can be a lag during some projects.
We use phone and email to adjoin. He has a calendar that you can set up meetings and phone calls and he',s very ready when it comes to that. To quit having to go to his service, he’s more than lucky to do a Skype call with video. He’ll share screens to show you what he’s talking almost on his computer.
What is (from your point of view) the key factor to pay observation while intercourse with Xtreme Webwebsites?
I had an overall pretty good experience. Our antecedent website was created from technologies that were from the 90s and outdated. Now if someone goes to our website, they can tell that our organisation is legit. The designs and the marketing that they do are very up to date. The way he designs and creates the websites is powerful.
What aspects of their work would you like to get improved?
There are just a couple of nation working there so you have to be resigned and know the setup time may take a pliant longer. With any troubleshooting, he may not be able to get back to you until later that day or the next day owing he may be working with a few clients at a time. That would be my biggest murmur.
Do you have any advice for possible clients?
You need to perpetrate to having someone inner working on your website at smallest a few hours a day. We created our website a year ago and there are costs and pictures that are not up to date. Having someone that’s able to handle it see day or see week is surely significant.