Some details
Getting Siemens independent, user validated confirmation of usability improvements made to their new ultrasound machines.
Opportunity
Siemens Healthineers spent time and money creating a new product to bridge this ultrasound usability gap. Then, the company seized on Macadamian’s two decades of digital technology experience and proven user-experience insight to conduct an objective third-party usability assessment
to gauge the new product’s success.Approach
Macadamian screened and recruited sonographers to operate the new system in a simulated clinical environment. During the test, researchers collected standard usability data and measured task success, error rates and deviations from the expected process. They also gathered ease-of-use ratings and qualitative feedback following each task. Results were presented in accordance with ISO/IEC 25062:2006 Common Industry Format for Usability Test Reports.