
A recent MVP release improved booking functionality, and allowed for better interface with other installers. Open communication facilitates realistic timeline expectations, and a newly streamlined approach reduces development cycle times.
Ballard Chalmers Ltd’s efforts helped expand the quality and breadth of information for the client’s sales team. Their project management was excellent, the team were willing to help with any problems or concerns.
The deliverables have helped internal stakeholders use resources more efficiently. Organized and responsive, the team excelled at collaborating with stakeholders. Their transparent communication supported a positive partnership. They were tenacious workers.
The team’s work will lower business risk and increase cost efficiency. Their ability to train internal resources has added value. Diligent and deadline driven, they are reliable employees. They don’t require detailed instructions to get the job done.
Ballard Chalmers’ development speed generated more updates in six months than the last three years’ total. The team’s detailed approach and level of technical expertise assure that minimal product testing is required before launch. Their level of engagement stands out among others in the field.
While it remains in the test phase, the portal is already demonstrating significant time-saving benefits. Reliable communication and a willingness to accommodate a specific budget make Ballard Chalmers an ideal partner.
The continuous progress updates and clear communication from project managers and developers in their propriety project management system is refreshing. The lack of in-house design resources is frustrating but there aren’t any significant issues.
The new form is simple and easy to use. Ballard Chalmers kept the project on budget and moving, despite a very short timeline. Their consistent communication, responsiveness, and ability to work within strict parameters made them a valuable partner.
The applications developed have many thousand business users and the long-term partnership partially replaces what would be full-time, in-house staff. New resources are made available relatively quickly, though onboarding could be improved. Overall, the value and quality are both quite good.