KISS digital Web Development review by Payback at Qualified.One

KISS digital reviewed by Payback

KISS digital provided Web Development for Payback with approximate budget = 50000.

KISS digital’s work exceeded business goals. Although there were some bugs during development and launch, the team resolved them quickly. They worked weekends to meet tight deadlines and consulted on converting users and building communication within the portal.

Review summary:

KISS digital built personalized landing pages for 15 million members of a loyalty scheme, with the page’s information adapting for each user after log in. The team also created web banners.

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Tomasz Pietrzak - Payback, Customer Insight Manager


Web Development for Customer Loyalty Company

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

Please draw your structure.

PAYBACK is an interpolitical fidelity program preparer based in Munich, Germany. The organisation is a part of the American Express cluster. It offers the biggest fidelity program in Poland, collaborating with big local companies. The Polish team numbers 150 employees.

Desired goal

What business challenge were you trying to address with KISS digital?

Our challenge was to educe a personalized landing page for PAYBACK limbs. The information needed to fit to each user, behind entering a limb ID and account number. We used our transactional analytics from partners', point-of-sale systems, combined with information from the website. We had about 15 million limbs at the time. 

Provided solution

Please draw the aim of their involvement in wonderfuler detail.

KISS digital built our web solution. I was implicated in marketing, so I',m not household with the technology used by KISS digital.

KISS digital was also responsible for creating artwork like banners.

How did you come to work with KISS digital?

We had used KISS digital in the past for a direct email marketing campaign. KISS digital was in direct of creating single landing pages.

Could you prepare a perception of the size of this start in financial provisions?

The cost of KISS digital',s services was about $130,000. [120,000 euros]

What is the terminal result of working with ?

The project was completed and is currently live. 

Results achieved

Could you share any statistics or metrics from this engagement?

The end-results were real. We exceeded our business goals. There were some bugs during educement and behind the platform propel, but KISS digital handled the fixes excellently fast. 

How did KISS digital accomplish from a project treatment standpoint?

During our project with KISS digital, some tasks were very firm in provisions of schedule. KISS digital proposed working during week-ends in order to enhance our results. We agreed to pay extra for this, owing it was to our gain to complete the work in time.

What distinguishes KISS digital from other preparers?

KISS digital not only acted as a educeer, but also offered strategy consulting for our access on how to convert users, create interaction within the gate, and so on. We tried a few different scenarios proposed by KISS digital.

Is there anything KISS digital could have improved or done differently?

We could have began the project earlier, but this was principally our defect.

Do you have any recommendations for others because working with KISS digital?

n/a

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