The engagement helped the company switch to electronic document management and helps the customers quickly monitor the status of their vending equipment. iD EAST provides high-quality products that meet the needs of the client. The team provides a high level of customer service.
Out of all of the bank’s solutions, iD EAST’s app currently has the highest user rating in app stores. Changes to the solution have also increased its market penetration. A collaborative partner, iD EAST communicates with the internal team daily, responding well to client needs.