Within the first month of the product’s launch, conversion rate and revenue increased significantly while bounce rates and cancellations decreased. The project’s success can be attributed to InsightWhale’s devotion to the project and their ability to meet all project deadlines.
Their team boosted conversions from the start which has improved sales, leading to a positive and ongoing collaboration. InsightWhales offers useful advice surrounding workflow issues and is willing to adapt to their client’s working style. They’re also very process-driven and organized.
InsightWhale implemented all requirements within three months and continue to provide support when necessary. Despite the time zone difference, they communicate seamlessly with the in-house staff.
While the engagement was initially slightly rocky, the project was successful upon the involvement of a highly technical project manager. InsightWhale demonstrated their dedication to their clients’ success. They were quick to rectify and streamline ineffective processes via changes in structure.
One of the most successful tests resulting in a twofold increase in submitted inquiry forms for a subdirectory of a client’s site. This contributed to a positive increase in the company’s revenue. Despite the time difference, InsightWhale remains communicative and manages their work well.
Business ROI improved dramatically since the engagement began. InsightWhale’s understanding of data analytics helped them resolve any issues quickly and to our satisfaction. Communication was occasionally less than smooth, but efficiency and quality of work generally won the day.