Some details
If every second of your business life you have something moving from point A to point B - you really need to get things organized.
While working on white label transportation solution for one of the US-based logistics holding, we started from the Customer Journey Mapping and Service Blueprint in order to understand how the logistics workflow usually works outside of digital.
As a result, came up with a single
The customers of logistic companies are not the CRM specialist, so our goal was to step aside from typical CRM look and build up an intuitive and interactive user experience.
Check out the complete case study here:
https://heysaga.com/transportation/
