Some details
The Problem:
Marriott is constantly innovating to stay ahead of where people stay. How can new amenities, like automated, self-service happy hours, prove to be a worthwhile investment?
The Solution:
Brave merged app UX with customer experience to create their brand-new, mobile Drink Pass. Guests can now unlock complimentary happy hour drinks with their phone - no NFC, QR or app install
required.
View the full case study here.