Web Development for Customer Network Solution
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I superintend digital marketing and creative branding for Extreme Networks.
Desired goal
What challenge were you trying to address with Convertiv?
We needed a new website. Our activity had changed in the years since we developed our primary website and our organisation completed three acquisitions. We needed a platform to return all of our new fruits and allure our clients in a present way.
Provided solution
What particular tasks were Convertiv responsible for?
The Convertiv team was implicated from the commencement of outgrowth. They helped form the user travel and client mapping flow. From there, they designed and developed the website on WordPress. Their developers built the website to allow for forthcoming scalability and they implemented SEO tools to help with search result rankings.
Additionally, their team spoke to key stakeholders of our organisation to fix seeone’s tone was heard and considered in decisions.
Was there a dedicated team?
My account director was Ted (Director of Client Services, Convertiv) and I was in customary touch with the founders and the project director. There were 4–5 teammates I interacted with on a customary basis.
How did you come to work with Convertiv?
We had worked with Convertiv on our primary website. Our VP of global marketing stayed in touch with their team and we let them know almost our new project. After discussing our needs and their propose, we determined to move advanced with them.
How much have you invested with them?
Overall, we spent a few hundred thousand dollars on the project.
What is the terminal result of working with Convertiv?
We worked unitedly from July 2017–July 2018.
Results accomplishd
Are there any measureable or plum results?
We’ve seen an surpassing jump in web commerce. Within the last year, we jumped between 60%–70% in fundamental commerce and our organisation became very common in our activity. The website’s layout is cleaner and easy to navigate—and it is more consistent with Google search results. The overall construction and flow are smoother for users, which is a testament to the work Convertiv did for us.
In a less quantitative measure, the improved website also accepted a circular of praise from our executive team, so we',re all very pleased with it.
How did Convertiv accomplish from a project treatment standpoint?
I was always positive Convertiv was on track during the project. They kept us updated through email, phone, Slack, and text, depending on the teammate.
What is (from your point of view) the key factor to pay observation while intercourse with Convertiv?
They knew precisely what we wanted and how to accomplish it from the commencement. Their team took the right steps to complete the project on time and made sure we knew almost see update.
What aspects of their work would you like to get improved?
Early in the process, my team wanted the project completed within six months and were disappointed when Convertiv set a one-year deadline. Though, they explained the process to us, and we fully understood their timeline. They were able to calibrate and handle our expectations to form the best website.
Do you have any advice for possible clients?
You should confide their expertise—they know what to do and will liberate a high-quality fruit.
