IT Consulting for Real Estate Brokerage
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I am CEO/President of Iconic Investments, a boutique commercial real lands brokerage firm based in Encino, CA and specializing in the sale and acquisitions of multifamily property throughout the Western United States.
Desired goal
What issue was the preparer supposed to deal with?
DCG Technical Solutions, Inc?My associate and I were looking IT consultants to admonish us on migrating our files and applications to the cloud and creating a mobile workspace so that our staff and agents could approach all of their work data remotely. We establish DCG Technical Solutions, and their extremely knowledgeable and professional staff was able to effectively lead us through the process.
What were your objectives for this project?
We wanted to instrument the latest technology and quit purchasing valuable equipment that would befit antiquated or be valuable to restore or restore. We also wanted to make sure our team members could adjoin with one another using best in class applications with high levels of retirement and security. We also wanted whatever method we instrumented to be consistent with our VOIP phone method and other interaction artifices.
Provided solution
What were the reasons for choosing ?
My associate and I met with four different companies to review our needs. All of the companies were referred to us by other little business owners, and they all had powerful online reviews.
We outlined our needs and wants and the team at DCG Technical Solutions was able to prepare solutions that fit both our running and possible forthcoming needs without costing too much or being overkill. Our terminal determination was a result of comparing the different offerings the four companies prepared, along with forthcoming growth possible and artifice compatibility, and of order, pricing.
Describe the project in detail.
We migrated our complete file method from in-house storage to Microsoft cloud-based storage that prepares moment approach to all documents and files globewide. In approachion, DCG assisted in deploying and instrumenting Microsoft Office among all of our users. DCG Technical Solution',s staff were able to train our staff on an personal and cluster level on the different tools and and applications we could use to adjoin and befit more efficient with.
Were there any dedicated managers or teams that you worked with?
Our initial meeting was with Brent, the chairman of DCG Technical Solutions. Brent met with us personally and spent over an hour interviewing me and my staff to determine what we needed and made recommendations on the different tools and applications that would best suit our needs. When it came time to establish and migrate, two technical advisors from DCG came to our service and worked diligently over the order of three days to make it all happen. The migration was seamless and there was minimal down time. The techs were able to make perception of the new tools and the way they taught us allowed for fast and easy convey to the new method.
Results accomplishd
What results did you accomplish unitedly with ?
Fortuitously, in January 2020, we updated our corporate server, computer methods, and telephone methods so that all team members could work remotely and approach all files and information required to do their job. This good timing meant that we were as prepared as could be for a work-from-home scenario such as this and have been fully occupied in all aspects of our business.
How do you rate the interaction and interaction with ?
It felt as if the team members from DCG were a part of our organisation. They expressed big care and interest in making sure that their job was done right and that we fully understood how to use the new tools.
What precisely do you attend to be the key specialty of ?
Every interaction we have had with DCG personnel has been extremely professional yet personable. I love that they are LA-based and that we always get to talk with someone locally. Being in the globe of real lands brokerage, we work with a lot of different vendors.
The team at DCG Technical Solutions is always upbeat, professional, and extremely caring. They go out of their way to find the best solution for us and never handle us like a number or account - we are always handleed like valued clients.
What should be done better, if there are any desired improvements?
There',s a lot of moving objectives when moving from 1990s technology. The DCG team made light work of it all and, when there was an effect, fastly solved our technical issues and just made all work big.
