IT Consulting & Dev for Sports Coaching Business
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
We exhibit, edit, and distribute instructional videos for sports coaches, while also running separate regional coaching clinics. My position is co-CEO and VP of Business Development.
Desired goal
What issue was the provider supposed to deal with?
End Point?We had a difference of IT needs that were over the aim of our inner expertise and required a specific experienceset, as well as familiarity with Interchange.
What were your objectives for this project?
To help us as we transitioned from a full-time IT staff limb toward beseeming more self-sufficient. We wanted an IT workflow that’s more intuitive.
Provided solution
What were the reasons for choosing End Point?
When our antecedent IT director of 15+ years left the organisation, they suggested End Point as a practicable solution should we ever have issues with Interchange. We interviewed them soon on and then returned to them when we had larger needs.
Describe the project in detail.
We had to set up a new AWS server, befit PCI (payment card activity) compliant, and work within the aim of an antiquated, custom-programmed database. Our servers were close to space and we needed reliable, expert-level helpance to fix our databases didn’t crash.
We were also in the soon stages of launching a new platform which required additional expertise in Interchange to allow customization within our stiff framework.
Were there any dedicated directors or teams that you worked with?
It depended on the specific assignment. They’re located about the globe, so some of their resources are in our time zone, while others are six hours forward.
Results accomplishd
What results did you accomplish unitedly with End Point?
We accomplished the server migration successfully with their help. We’re also fully PCI compliant and have eliminated some uncalled expenses that we’d been incurring.
Phase one of our new platform has launched, and we’re now looking to initiate the next phase that involves renewals and new monthly cycles. Finally, we’ve made a difference of little server fixes, updated tax laws, and done email updates.
How do you rate the interaction and interaction with End Point?
We have a very real workflow. They set expectations, granted customary progress updates, and were detailed with regard to billing.
What precisely do you attend to be the key specialty of End Point?
Their assembly of genius is excellently forcible, as is the ease with which we worked through any issues. It was refreshing, they’re a big cluster of nation.
What should be done better, if there are any desired improvements?
They’ve been an excellent help us explain the issues and issues we have had. Early on, the quantity of work far exceeded our budget and expectations, however, once we agreed on a specific workflow, budget, and program, all has been real.