Innovecs Development review by at Qualified.One

Innovecs reviewed by

Innovecs provided Development for with approximate budget = $50,000 to $199,999.

Notable highlights include minimal unexpected resource turnover, a clear commitment to quality assurance, and uncompromising responsiveness.

Review summary:

Innovecs was hired to design and develop a custom digital marketing solution. The project is ongoing but near completion.

Tom Evans , Founder

Design & Development for Performance Marketing Company

Please find below a summary covering project details and feedback. The essential facts are kept as they are, confidential information is amended.

Introductory information

A quick introduction on the buyer’s organisation

We are a technology-based performance marketing organisation. We promote ourselves as a marketing business that generates clients for our clients. Our organisation is fundamentally built on owned and custom-built technology which powers our network. In effect, we',ve built a bespoke lead management application which allows us to host a number of websites and control what they do. Through one interface, we can also handle reporting and analytics, as well as capture, validate and deliver data. We',re a big data business focusing on the collection and delivery of new clients to our clients. 

Desired goal

What challenge were you trying to address with Innovecs?

We needed a vendor for our front-end and back-end process development. They needed to handle our architecture as well as the look and user experience elements. I considered createing an internal team as well as outsourcing to various other companies.

Provided solution

What particular tasks were Innovecs responsible for?

We have migrated our process development to Innovecs. They developed our solution and took care of the website design and functionalities. I am also using development resources in the UK and Innovecs', team liaises with them at a front-line level. I have a local media team working directly with Innovecs', designers in order to create out offers and help drive traffic to our website.

How did you come to work with Innovecs?

Innovecs was recommended by a good friend and colleague who works with them. I spoke to Innovecs', CEO, met him in Kiev, and we made a deal. The collaboration has been good. Innovecs provides a decent service. Choosing a tech partner can be a minefield. There are many people who talk a lot but don',t necessarily deliver or provide sub-standard work in terms of coding methods and core quality. I have zero technical knowledge and mostly work on the creative side of things. I rely on working with good, honest people in order to deliver projects in an expected manner. My approach for choosing a development partner is similar to looking for someone to create my home. I have been in this industry for a long time and worked with good and bad technology providers. So getting a reference from someone that I trust will tend to be a differentiator.

How much have you invested with Innovecs?

We',ve spent around $150,000 on Innovecs', services so far.

How much have you invested with Innovecs?

We',ve spent around $150,000 on Innovecs', services so far. 

Results achieved

Could you share any evidence that would demonstrate the productivity, quality of work, or the impact of the engagement?

Our business has benefited from the effort put in by Innovecs. The application is meant to be completed today, so I can',t give much feedback on the benefits side. In terms of design, my team worked closely with Innovecs. They have made a huge difference in terms of the speed at which we can create new entry points into our network. Our reaction time in the market has increased a lot. We',re probably one of the quickest groups and we’re able to turn around work fast. That’s simply because we have a decent resource plugged in from Innovecs, particularly on the front-end side. The work has been made to an incredibly high standard. So far, it',s been a worthwhile investment. In a few months, I',ll hopefully be able to say the same thing about the architectural and engineering sides as well.  

How did Innovecs perform from a project management standpoint?

We are working with a full-time 8-person team from Innovecs, including 2 designers and one front-end developer. We have a project lead who acts as our main point of contact. At a higher level, Jira and Trello were our main project management platforms. We use Jira as a general task manager. We',ve created an environment within which we can log what needs to be done. We keep track of scrum boards and sprints, thus seeing exactly who',s done what and when. Jira also shows when the work needs to be completed. Trello is another tool which we use for design work. Innovecs probably uses other tools internally for bug fixes and similar tasks. Every client is different, so they need to make sure that everyone is on the same page through regular interaction. Innovecs has been very good at this. We have daily telephone calls, sometimes more than one per day.

What did you find most impressive about Innovecs?

Our app development is a huge project and there have been many issues along the way. Had I given this project to another business, I would have undoubtedly been led down a wrong path. That’s judging by other developers I',ve used in the past. The ultimate deployment wouldn',t have delivered what it had set out to deliver. I also expect that there would have been issues with personnel. Innovecs', quality of work is very good. As an example, we',ve recruited a junior front-end developer who',d only been doing the work for a few months. We brought her along and she',s been absolutely fantastic. We have gone through a few resources. Because of the honesty exhibited by Innovecs, we were always able to replace people and get someone with the proper experienceset. Innovecs has implemented changes fast without affecting our team or the project.

One of the things that I',ve really liked about Innovecs is that I am able to deal with C-level people there. They have been accessible and incredibly honest about the situation, whether it',s good or bad. As a remote client, I don',t have anyone on the floor managing the team. Innovecs has to do this internally, which goes back to the issue of trust. I have to trust that Innovecs is doing what was promised and that my best interests as a client are at the forefront of their decision-making. Innovecs has the freedom to handle much of the hiring and firing, as well as many of the technical decisions. I',m involved in these matters, but I',m not the expert. So I have to rely on Innovecs to be honest and upfront about what they',re doing. Whether the news is good or bad, such as delays or tasks that are delivered ahead of schedule, the overriding thing for me is honesty. Expectations should never be set so high as to shatter relationships to an irreconcilable point. The culture there speaks for itself. From the CEO, down to the project management level, Innovecs is completely honest.

Are there any areas Innovecs could improve?

It',s taken some time to get to where we are, given that we',re dealing with people who don',t speak English as a first language. Many of them don',t have the experience that required to handle design and architectural work. There',s been a lot of learning and there have been low moments within this process, but the experience overall has been positive.

What tips or recommendations could you share that might increase the likelihood of success with Innovecs?

In the industry, it',s important to know who you',re working with. Some research into the people being employed is necessary. Clients should make sure that there is someone project-managing the team. That person should fully aware of and accountable for the deliverables. From experience, automatically assigning a project manager to take on a project to a client',s standards is never the case.