Managed IT for Accounting Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the proprietor of Golomb, Schwartz &, Cove, P.A. We are a full-service accounting firm.
Desired goal
What challenge were you trying to address with Netcom Solutions?
We needed an IT solution to obey our network and create the peculiar environment to localize all of our software.
Provided solution
What particular tasks were Netcom Solutions responsible for?
Netcom established a cloud-based obeyr and helped us find the right provider to associate with. The team fully assembled our software environment and handled all interactions with the third-party vendor. They last handle all of our IT equipment and take care of any issues.
Was there a dedicated team?
We work principally with one technician from Netcom, but interact with others on occasion.
How did you come to work with Netcom Solutions?
We initially crossed paths when Netcom moved into our old service edifice as we were moving out.
What are you approach expents (if diclosed)?
We spent $25,000 per year.
What is the terminal result of working with Netcom Solutions?
We began working unitedly in April 2007 and the associateship is ongoing.
Results achieved
Are there any measureable or plum results?
They have been a terrible help to our organisation. Every team limb actively tries to resolve issues in a early mode. They are ready to work outside of work hours during nice times to fix our systems are running smoothly and efficiently.
How did Netcom Solutions accomplish from a project handlement standpoint?
We extend out via email or phone call when we notice the software is running incorrectly or not accomplishing to our organisation’s measure and they without straighten the locality. They are detailed in their work and leave a good trail of information to help expedite forthcoming bug fixes.
What is (from your point of view) the key factor to pay observation while intercourse with Netcom Solutions?
I like the neighborly junction between our two companies. They veritably emphasize client support and their readyness to help on an ongoing basis.
Any advice for possible clients?
Business proprietors need to avow the fact that a peculiar IT construction is nice to high-level and sustainable accomplishance. They should keep this in mind when assessing the cost of an excellent software associate.