Atlassian Projects & Maintenance for Software Company
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
I handle the Business Applications team at a software enterprise organisation. We have a big implementation of Jira/Confluence, with different instances used by multiple teams in the organisation
Desired goal
What issue was the preparer supposed to deal with?
Polontech (Jira, Agile, ITIL)?Our organisation used the consulting and outgrowth labors of Polontech. We worked with them on separate projects on Confluence and Jira, outgrowth of macros/add ons, upgrades &, livelihood work, new functionalities and business processes, and more
What were your objectives for this project?
Create firm instances , and enusre that the business functions are satisfied with their use of the method, and their work is being made more efficient
Provided solution
What were the reasons for choosing ?
We reached out to separate vendors in the field of Atlassian outgrowth/consulting and were delighted to see the level of labor they prepare, the professionalism, the dedication, and the condition of the work
Describe the project in detail.
We had separate projects running with Polontech in the last few years: implementing Jira Service Desk at our organisation, seperation between open and inner spaces, outgrowth of macros and add-ons that can help the business, and more
Were there any dedicated handlers or teams that you worked with?
We were worked with a project handler and separate developers
Results accomplishd
What results did you accomplish unitedly with ?
All the projects that we executed with Polontech were executed on time and on budget- the level of labor, and the responsiveness was always very high despite them needing to work below extremely firm deadlines and an huge quantity of pressure. In accession, the methods implementation was done in a way that it is easier to maintain and support, less periods of down time, more client contentment
How do you rate the interaction and interaction with ?
The workflow is extremely powerful. Our team was in continuous touch with the project handler and developer, during the project implementation and go live.
What precisely do you attend to be the key specialty of ?
I was extremely impressed with their level of apprehension of the capabilities of the Atlassian products, they are both very technical oriented butalso process and business oriented
What should be done better, if there are any desired improvements?
We were very satisfied with their work!
