Polontech practiced what it preached by actively helping the client to remodel and properly execute issue resolution and customer support processes. The client is also pleased that the value provided was more than they had expected or even requested.
The ongoing support from Polontech has continued to prove value throughout the engagement. They’re clear about communication and meet most deadlines. Their smooth approach and ability to support a range of projects makes them a great partner.
Polontech (Jira, Agile, ITIL) successfully executed development in a timely manner. Their level of service and responsiveness was high. The workflow was effective. Overall, their knowledge and technical skills were impressive.
The client appreciates the vision and product refinement that Polontech’s team contributes to their projects. They have consistently communicated well and the deliverables have been on time and on budget.
The client recommends Polontech strongly, but with the stipulation that the client needs to be proactive in order to drive the most value from a partnership. The client received what they wanted, however they felt it was upon them to explicitly ask for deliverables that could have been anticipated.
Polontech is a leading consulting company with about 10 years of professional experience, consisting of certified Atlassian experts, ITSM / ITIL, and Agile / SAFe consultants. We’re official Atlassian Solutions Global Partner and have been regarded as one ...
