Dev of Real-Time Mobile Fundraising & Activity Tracking App
Below is a modified version of the review: confidential info excluded, essential facts kept.
A few words about your organisation and personal responsibilities
I’m the head of product—essentially the product owner—of a nonprofit, steering creative direction, app functionality, team resources, and overseeing budget and execution.
What issue was the provider supposed to deal with?Raizlabs?
We needed to create a mobile app as well as its backend.
What were your objectives for this project?
We wanted to stay at or under budget, get the app delivered on time, keep it simple, and get bang for our buck.
What were the reasons for choosing Rightpoint?
We began with 26 qualified mobile development firms and brought that down to six semi-finalists, then two finalists, and then made our selection. The entire process took nearly three months from introduction to selection.
Describe the project in detail.
We built a mobile activity tracking app that connects with other popular platforms, allowing users to track or import activity and then see this activity—whether in miles or minutes—and convert it into dollars that fund cancer research.
Were there any dedicated managers or teams that you worked with?
They assigned a project manager, a designer, an iOS engineer, an Android engineer, a web developer, and an account manager for our project.
What results did you come to together with Rightpoint?
Though we haven',t launched yet, the process has been extremely smooth. The work has moved along as expected and we have all the makings of a successful launch and end product. We immediately appreciated our decision to work with Raizlabs. Everyone on their team is skilled, interactive, brings good ideas and solutions to the table, and does an excellent job.
How do you rate the interaction and interaction with Rightpoint?
They’ve been extremely effective in this regard. Communication has been exceptional and they do a wonderful job of documenting dicsussions and meetings, always making sure that they don’t miss a thing. Any questions or concerns are handled promptly and efficiently. It’s really a pleasure to work with them.
What exactly do you consider to be the key specialty of Rightpoint?
We really admire their ability to understand the project and work together as a partner rather than a vendor. This was a key element in our decision to select them and it has absolutely paid off.
What should be done better, if there are any desired improvements?
Not really. They might tell you they could do some things better because they',re more critical of their own work than we are. Though, they’ve our exceeded expectations and continue to do so.