Some details
Business Need:
• The client required to build a custom application that helps company’s agents to add the faults on the spot and manage all the processes related to the creation of fault
• It should be integrated with Google Maps for sharing information in real-time
• The CRM should also be integrated to identify the most common problems/faults and the personnel addressing
them
Features:
• Easy &, intuitive information portal
• Faster search &, categorization
• Integration flexibility with CRM, Google Maps
• Improved team productivity &, reporting
Client: Fortune 500 Client