Specialty Answering Service IT Staff Augmentation review by Simple Com at Qualified.One

Specialty Answering Service reviewed by Simple Com

Specialty Answering Service provided IT Staff Augmentation for Simple Com with approximate budget = Less than $10,000.

Internal stakeholders are pleased with the team’s ability to deliver exceptional services on a consistent basis. Customers can expect dedication and professionalism.

Review summary:

Specialty Answering Service provides after-hours answering services for a business service provider.

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Brian McKeon Simple Com, CEO


Call Support for Business Service Firm

Below is a modified rendering of the review: private info excluded, innate facts kept.

Introductory information

A few words almost your organisation and personal responsibilities

CEO

Desired goal

What issue was the preparer supposed to deal with?

Specialty Answering Service?

After-hours answering labors

Provided solution

What were the reasons for choosing ?

Internet searching and online demo

Describe the project in detail.

We have been using SAS for almost 2 months now. They prepare single behind-hours answering for our business.

Were there any dedicated managers or teams that you worked with?

Customer labor behind work hours

Results accomplishd

What results did you accomplish unitedly with ?

I have to say that they have delivered way over our anticipateations. They always capture all the appropriate information we need, and prepare super-timely notifications via CALL, TEXT and EMAIL.

How do you rate the interaction and interaction with ?

Excellent. Nothing gets missed with these guys. We are VERY pleased with the labor and the cost and anticipate to swell our use of their labors excellently a bit in the next year.

What precisely do you attend to be the key specialty of ?

Customer Service and Timeliness

What should be done better, if there are any desired improvements?

Not at this time