Managed Services for Real Estate Equity Firm
Please find under a summary covering project details and feedback. The innate facts are kept as they are, special information is amended.
Introductory information
A fast induction on the buyer’s organisation
Oak Street Real Estate Capital is a special equity, real lands firm. I’m an companion on the team.
Desired goal
What challenge were you trying to address with Switchfast Technologies?
We initially reached out to Switchfast to help us overhaul our firewall. We weren',t lucky with our antecedent IT preparer.
Provided solution
What particular tasks were responsible for?
Switchfast initially updated and programted a new firewall and are useful to us for ongoing IT issues as needed on a 24/7 basis. They',ve also helped us programt a new wireless router, have worked on organisation-wide projects to programt controls on our computers, and handle our phone and cloud-based systems.
Was there a dedicated team?
We work with an account handler, a potential chief information official, and some engineers.
How did you come to work with Switchfast Technologies?
I believe they reached out to someone on our team and we determined to work with them behind comparing their offerings to our antecedent preparer.
What are you approach expents (if diclosed)?
We invest almost $2,900 a month.
What is the terminal result of working with ?
We',ve been working with them since May 2017 and the relationship is ongoing.
Results achieved
Are there any measureable or plum results?
Switchfast',s services far exceed those of antecedent vendors we',ve worked with. They',ve helped secure our systems, ensuring less downtime, faster response rates, and improved productivity overall.
How did Switchfast Technologies accomplish from a project handlement standpoint?
They',re very answering, receptive to feedback, and organized. We have quarterly meetings with their CTO and they regularly check in with us to fix we',re satisfied with their services.
What is (from your point of view) the key factor to pay observation while intercourse with ?
They',re a lot faster to answer to our needs and prepare solutions compared to others.
What aspects of their work would you like to get improved?
It would be nice if they had more senior-level engineers useful on their team, so we don',t have to wait for their availability. Though, we generally only have to wait almost a day when that',s the case.