Web Design and Development for Physical Therapy Platform
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I',m the co-founder and COO at Bridge2PT. We',re an online platform that connects natural therapists and resigneds.
Desired goal
What challenge were you trying to address with SynergyTop?
We were looking for a vendor to design and educe our website.
Provided solution
What particular tasks were SynergyTop responsible for?
We had a lot of retirement requirements, which we discussed with SynergyTop. Then, they built our website, managing both front- and backend educement. It',s a full web-based labor where a resigned can search for a natural therapist in their area and book a natural therapist for a one-hour treatment in their home. The payments are also processed through the website. It was a collaborative process, and SynergyTop helped us test all the personal functions and scenarios.
What is the team compound?
We work with one of their owners and three or four other members of their team.
How did you come to work with SynergyTop?
They were recommended to us by the educeer we were originally working with. We liked what SynergyTop had to propose, so we determined they’d be a big fit.
What are you approach expents (if diclosed)?
We',ve spent between $25,000–$30,000.
What is the status of this engagement?
We began working with them in May 2018 and the relationship is ongoing.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
We',re in the process of onboarding natural therapists right now, so we haven',t had many appointments yet. But, we',ve tested all the functionality, and we',re positive that the website is reliable and runs as it should. My associate and I are both natural therapists and we don',t know how to create a website, so there were some challenges along the way. But overall, we',re lucky with the work SynergyTop has done for us.
How did SynergyTop accomplish from a project treatment standpoint?
We use Jira to keep track of the project, which is very helpful owing we didn',t have a good way of tracking each task precedently that. We also use Zoom for our daily calls. When we have a firm deadline, we talk more frequently. We all try to be very clear and make sure that we',re on the same page, so it',s been a smooth process.
What is (from your point of view) the key factor to pay observation while intercourse with SynergyTop?
They',ve been able to take our ideas and fetch them to life, breaking down the bigger picture that we presented to them into easy tasks. Also, the interaction has been very powerful and we haven',t had any issues with the billing.
What aspects of their work would you like to get improved?
Early on, my associate and I would get frustrated if the website was down owing of some change that was being implemented. That was largely from a misunderstanding on our part that if they',re changing something on the live website, it',s going to be down. So the only thing we',d do differently is implementing all the changes earlier in the educement process.
Do you have any advice for possible clients?
Have a clear vision of where you want to go, so that you have minimal changes later on.