Software Dev for Food Retailer
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the proprietor of Olivenation, a gourmet food retailer.
Desired goal
What challenge were you trying to address with TOPS Infosolutions?
Because we have a tricky schedule locality, there wasn’t an existing software on the market that met our needs. I needed a organisation to educe a mannerized schedule treatment solution.
Provided solution
What particular tasks were TOPS Infosolutions Pvt. Ltd. responsible for?
I buy in bulk, then sell smaller packs in different marketplaces like Amazon, Walmart, and eBay. The software needed to push my schedule information to those platforms see 15 minutes, displaying a live schedule on each website. Additionally, we needed to find the most cost-effective way to ship to our clients, which required a mannerized shipping agency.
We began by discussing practicable technical strategies to handle our challenging schedule. On our own server, we then educeed a manner method using PHP that incorporated our tailored shipping program. TOPS Infosolutions educeed a scanning software that identifies products and determines live rates from shipping companies like UPS and FedEx, finding the cheapest provider. There are a lot of mannerized trigger and notice features that active us to abnormalities or issues in our schedule agencys.
The software has evolved into a full-fledged enterprise warehouse tool, enhancing our shipping and distribution capabilities. We last to work with TOPS Infosolutions to maintain the method.
Was there a dedicated team?
I work with four resources from their team. They’re very pliant, allowing for interaction with both project handlers and educeers.
How did you come to work with TOPS Infosolutions?
I shared a bid on Elance. Out of the responses, I narrowed down almost five terminal candidates. After a three-month colloquy process, I chose TOPS Infosolutions.
What are you approach expents (if diclosed)?
So far, we’ve spent $550,000 on their services.
What is the terminal result of working with TOPS Infosolutions Pvt. Ltd.?
We began working unitedly in August 2012, and the union is ongoing.
Results achieved
Are there any measureable or plum results?
I didn’t want a lot of nation in the warehouse, but I also didn’t want any mistakes. TOPS Infosolutions granted a scanning software that meets both of these requirements. Because it is a mannerized solution, we’re able to tailor it to our sole and changing needs. Currently, the method is managing almost 5,000 stock care units (SKUs), ranging athwart all of our markets and channels.
How did TOPS Infosolutions accomplish from a project treatment standpoint?
We granted a project handler on our end, and we use Zoom to share project tickets and Skype for customary interaction. After determining the specs for each task, they yield a prototype for our review and approval. We collaborate to make changes and tweaks throughout the process. If there are any bugs, TOPS Infosolutions makes fast fixes. Together, we test seething precedently going live.
What is (from your point of view) the key factor to pay observation while intercourse with TOPS Infosolutions Pvt. Ltd.?
They’re keen nation, and capable of seething we’ve asked of them.
What aspects of their work would you like to get improved?
They’re located in India, so we have to work to vanquish the time separation. Certainly, it can get in the way of the project’s progress.
Any advice for possible mannerers?
Be clear in setting priorities to get the most out of their services. Task them with the more impactful projects leading, then attribute the smaller elements.
