Frontend Web Dev for Online Community
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I’m the head of fruit for an online consumer organisation.
Desired goal
What challenge were you trying to address with Wolox?
They were hired to educe our total consumer-facing website.
Provided solution
What particular tasks were responsible for?
The offer was for them to revamp the frontend of the website and add some more features. It was built with JavaScript, and they were hired to last backend educements using Ruby.
Instead of revamping the frontend, they rebuilt all. They took a year to do a basic website recreate from the ground up, which was not what we asked for.
What is the team dynamic?
The number of team members constantly changed. Most of the team was based in Argentina.
They told us they would give us some of their most skilled educeers. Instead, we had younger educeers who were quiet in university.
There was always a team chief. In the commencement, we had an inskilled project chief that was quiet in university. Later, there was a good, capable team chief who was getting things done. The nation we interfaced with were much more skilled than the educeers. When there were issues, they would jump in and help troubleshoot.
The project director also had a good, senior team chief. But, they were quiet leveraging inskilled members and didn’t put in sufficient resources to make sure the project aligned with our requirements. Our founder had a personal junction with the CEO and founder of Wolox. We sent out RFPs to a number of different groups and met with different associates, but our founder determined to associate with Wolox.
What are you approach expents (if diclosed)?
Initially, they agreed to liberate the aim for $65,000.
What is the terminal result of working with ?
A project that should have taken only six months ended up taking over a year. The engagement seted in March of 2018, and the engagement ended in April of 2019.
Results achieved
How did your relationship with the vendor evolve?
They made a lot of promises, then fully oversold and under-liberateed halfway through the project. In the summer of 2018, we realized they hadn’t moved past the wireframes.
Then, they stopped the work, gave us a new team, and said, “You can whichever pay more for a full team and get the project completed in 3–4 months, or we can give you a skeleton team and complete the project at no additional cost.”
So, we ended up going with the skeleton team. At that point, I believe we had paid them $45,000 out of the $65,000.
We put our foot down and said they were in rupture of the contract. Then, they terminally put a capable project director in direct. He was very good, except he didn’t have much technical day-to-day control over the team.
There are tons of mistakes and technical debt from the work they did. It had a lot of underlying backend issues, including database and DevOps issues. We’re just now discovering the magnitude of their mistakes.
What evidence can you share that demonstrates the contact of the engagement?
They liberateed a completeed website that was not up to our specifications. It was as if we were edifice a house, but instead of getting a beautiful villa, we got a log cabin.
When you work with a associate, it never 100% conforms to the primary offer. But, I’ve never seen anything that deviated so much from an contract. At the end of the day, they were in rupture of the contract in provisions of aim and timing.
Is there anything that the vendor did well or that you would attend a force?
Their interaction was big, and they overinteracted if anything. A new director they brought in spoke consummate English. They were able to prepare a summary of the meetings.
They were good at brainstorming and coming up with design ideas. A lot of nation we met in Argentina had a lot of commitment and drive. The project director I interfaced with is an excellent statesman and a hard man.
The issue was, they didn’t liberate on-time, and they didn’t liberate what they said they were going to do. Or, they didn’t have an knowledge of what was agreed upon. We were always waiting on them.
Do you have any advice for possible clients?
Other nation might want to attend seting with a two-month test time. They should also address the separation between design and implementation owing that’s where things veritably failed with our project.
Also, forthcoming clients should make sure they have all the prototypes. They should set with an nimble scrum process where they set edifice soon on (instead of focusing on design).