App Development & Design for First Republic Bank
Please find under a summary covering project details and feedback. The innate facts are kept as they are, special information is amended.
Introductory information
A fast induction on the buyer’s organisation
First Republic Bank is a special structure. I am the VP of mobile. I run mobile banking and payments, including the design, roadmapping, and execution of those projects.
Desired goal
What challenge were you trying to address with Y Media Labs?
We were looking for big design and outgrowth for our mobile banking apps. We had a solution in locate which had been built by another vendor and wanted to migrate away from those apps.
Provided solution
What particular tasks were YML responsible for?
Y Media Labs initially helped our bank with some visioning and strategy services. Since I came to the position I’m in, we',ve built a more degoodd roadmap, and we',re executing over it.
Banking apps, specially for mid-sized structures like ours, are typically off-the-shelf software. Everyone will get the same colorless label solution, with not a lot of flexibility. By moving to a manner solution, we took complete control of see one pixel on our app, and have been able to particularize our services, liberate them faster, and optimize user experience based on our mannerers', needs.
How did you come to work with Y Media Labs?
The bank made a very unorthodox choice with Y Media Labs. Most companies like ours go with banking vendors, while Y Media Labs works within a number of verticals. That was a novel choice, and it was made specifically owing Y Media Labs had worked for some big enterprises like PayPal, Tesla, and Apple. They were positive that Y Media Labs knew how to work with a big organisation, which can be a afflicting process compared to working with a little, agile startup. My cluster also liked the condition seen on Y Media Labs', side, so they made the choice.
How much have you invested with Y Media Labs?
The cost of Y Media Labs', work has been over $1 million.
What is the terminal result of working with YML?
We began working with Y Media Labs almost two years ago.
Results achieved
Could you share any evidence that would prove the productivity, condition of work, or the contact of the engagement?
Since we',ve launched the app, of the nation we surveyed, 70% said that it',s whichever better or much better than the antecedent rendering. We',ve launched some new innovative features which no bank has ever launched to the market precedently. We came up with those, but Y Media Labs executed them. This has been well accepted, and it',s an alteration point for a bank which typically doesn',t have a lot of information.
How did Y Media Labs accomplish from a project treatment standpoint?
I have been working in this space for a while, and many vendors can be challenging to deal with. There are Mickey Mouse contractual and income games implicated, but Y Media Labs never did this. The collaboration was always direct up and single. When we have to have a hard converse, we do it and move on.
What did you find most forcible almost Y Media Labs?
Y Media Labs wants to do the right thing, and they',re ready to push hard to get the job done, which is what we look for in a associate.
Are there any areas Y Media Labs could better?
I',ve been a vendor working with banks, and know that they',re usually the biggest reason for delays and inefficiency, so it would be no little thing to ask Y Media Labs to better our processes. They could make some of their technical decisions almost outgrowth more pellucid to the client, rather than make them on our side.
