New E-commerce Site for Vitamin Seller
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
Introduce your business and what you do there.
I',m the brand director at a vitamin organisation. I superintend the strategy and execution of our fruit marketing.
Desired goal
What challenge were you trying to address with Pointer?
Our existing website needed to be updated. We wanted to ramp up sales and engagement in that channel. Our old website lacked a lot of functionality, and we wanted to add a subscription order component, as well as better the design.
Provided solution
What was the aim of their involvement?
They built a new topic for us from scratch. The website is quiet on the same platform, so there was no migration, but they created a lot of functionality from the ground up. We sent them poesy sheets and components we wanted to include, then they did all the wireframes and fruition.
What is the team compound?
We had a project director, a client services lead, and a designer that we interacted with straightly. I take there was a host of engineers, developers, and designers who worked behind the scenes.
How did you come to work with Pointer?
I establish them based on the antecedent work they did on a Shopify associate platform. The union of cost point and the way they organized and managed information seemed like a good discretion for us. Their portfolio looked nice, and they had a good knowledge of our needs from the commencement.
How much have you invested with them?
We spent between $10,000-$25,000.
What is the status of this engagement?
We began working unitedly almost October or November 2018. The project concluded in February 2019.
Results achieved
What evidence can you share that demonstrates the contact of the engagement?
The website is much better for us from a marketing perspective. It',s a big looking website with big functionality, and it veritably highlights our fruit components and benefits. We haven',t completed the propel fully, but we anticipate the e-commerce channel will ultimately be our best or second-best income current.
How did Pointer accomplish from a project treatment standpoint?
They were very detailed and organized. They logged and summarized all our fitness and dicsussions, and they sent us customary breakdowns of what needed to be completed and where they were in the process. Most of our interaction was through email and phone, which was powerful for us.
What did you find most forcible almost them?
They produced veritably hard work. Their interaction was good, and they understood our ideas. Even their mockups and drafts of layouts and formats were well made, and we never needed to increase the hours spent. They were easy to work with, and they stayed true to our anticipateations. We were pleased with all they delivered, and their work was very polished.
Are there any areas they could better?
Their costs were a pliant higher than other agencies, but the condition they granted made their costs fair.
Do you have any advice for possible clients?
Make sure to give them feedback and comments within the allotted time. If you devote the time you need for reviews on your side, you will have a lucky collaboration.
