Data & ERP Integration for Nuclear Safety Eqpt Manufacturer
Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.
Introductory information
A fast induction on the buyer’s organisation
I am the ruler of business engineering for a organisation that manufactures and sells nuclear safety equipment. I’m responsible for our global operations.
Desired goal
What challenge were you trying to address with Configero?
We have at smallest 10 ERP systems athwart the country, so we needed to be able to pull information out of each of those for new orders and invoices. We reached out to Configero to form a data warehouse that combined our SalesForce instances and ERPs.
Provided solution
What particular tasks were Configero responsible for?
We originally began working with Configero to do some Sales Force work for us, but then moved to edifice the information warehouse and fleshing out the data housed within it. In order to do that, they had to configure each of those systems to map to appropriate fields.
From there, they helped us to design was of leveraging the information that we pulled out of those systems by creating an schedule of the data and connecting it to our accounts receivable invoices.
Was there a dedicated team?
We have a project director who I requested, and a few other teammates working on different aspects of the project. They have one individual in direct of ETL work, one handling the mapping of that using Jitterbit, and then we have one of our team members doing reporting out of the warehouse.
How did you come to work with Configero?
They helped with Salesforce implementation in our Atlanta location and then were brought in when we were looking at combining our Salesforce instances. We liked the work they had done previously as well as the offer for the warehouse that they had put unitedly, so we determined to hire them for the project.
What are you approach expents (if diclosed)?
I believe the working chief for the project is about $100,000.
What is the terminal result of working with Configero?
We began working on this project with them in August 2018, and the engagement is ongoing.
Results achieved
Are there any measureable or plum results?
We’ve been trying to better our working chief for excellently a few years now without achievement, including separate relationships with consultants who didn’t liberate the betterment that we wanted. I went out on a bit of a limb and told my boss that I reflection that we had a lot of the information that we could leverage already.
Because of the work done by Configero, I’ve been able to not only liberate those betterments but allow nation to teach in on the details associated with that. Just having the baseline power to track the course of our data has veritably pleased the executives at our organisation.
How did Configero accomplish from a project treatment standpoint?
We met once a week throughout the project. Management was a pretty big debility on our side, and it took us a while to find a rhythm on that, but since I requested a second project director, we have done a big job staying on track. They do a big job of care us updated on the project’s status so that we can stay on top of our side of the work as well.
What is (from your point of view) the key factor to pay observation while intercourse with Configero?
I veritably feel like we’re on the same team. Configero has stepped up to the plate on see deadline, no substance how much we put the pedal to the metal, and we veritably esteem the commitment to our achievement that they’ve demonstrated. They do a fantastic job.
What aspects of their work would you like to get betterd?
I ponder that the issues with interaction we had at leading were a result of misinteractions from our side of the project, so I don’t ponder there’s anything specific that I wish they would do differently.
Do you have any advice for possible clients?
My only advice would be that if you don’t have the bandwidth to aggressively handle the project on your own, stand on a good project director. It will be worth the investment.
