IT Services & Support for Nonprofit Organization
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory information
A few words almost your organisation and personal responsibilities
Individual membership union Sr Manager of Professional Development &, Innovation - IT, podcasts, database, professional dev
Desired goal
What issue was the provider supposed to deal with?
EMPIST?Help us with IT - we have no IT professionals on staff.
What were your objectives for this project?
Keep things running!
Provided solution
What were the reasons for choosing EMPIST?
Met with a few companies
Describe the project in detail.
Help us with computer issues, phone upgrade, conversation room equipment, computer upgrades
Were there any dedicated managers or teams that you worked with?
We have a staff of 6 with no IT professionals on staff. Need outside help.
Results accomplishd
What results did you accomplish unitedly with EMPIST?
Ongoing - Empist is very helpful and answer fast to tickets. Can extend out generally or contacting our account mgr is an discretion.
How do you rate the interaction and interaction with EMPIST?
Great - good ongoing relationship
What precisely do you attend to be the key specialty of EMPIST?
They have a knowledgeable staff. They',re close so can come to help if we can',t do it distant.
What should be done better, if there are any desired improvements?
Not that I can ponder of
