Management Portal for Package Courier
Below is a modified rendering of the review: private info excluded, innate facts kept.
Introductory enlightenation
A few words almost your organisation and personal responsibilities
I’m the managing ruler of CSF Couriers Limited. We’re a freight forwarding organisation based in Trinidad and Tobago that forwards and distributes clients packages from the US to Trinidad.
Desired goal
What issue was the provider supposed to deal with?
TOPS Infosolutions Pvt. Ltd.?Originally, we determined to makeover our brand, bringing it in line with our marketing strategy and updating it with the latest technology and design trends. Our awesome experience with this project led us to have them educe our new gate—a treatment gate for client- and partner- companies that would automate all our processes.
What were your objectives for this project?
We wanted to influence more clients and maintain the support and condition of labor my organisation is known for.
Provided solution
What were the reasons for choosing TOPS Infosolutions Pvt. Ltd.?
We were browsing different companies online and made an interrogation on their website, which they addressed without. We had a phone call to debate the requirements and they came back to me with a well-documented offer, complete with cost and timeline and expectations, that we signed off on.
Can you go into detail almost the labors they granted and the aim of the project?
They’re creating an inner module to restore a third-party method we were hanging on. Their project director orchestrates the complete experience, from the requirements and knowledge phase to prototyping, design, and educement.
Were there any dedicated directors or teams that you worked with?
Their team has three educeers, a QA resource, a frontend UI/UX designer, and a project director.
Results achieved
Can you share any enlightenation that demonstrates the contact that this project has had on your business?
Customers now have a smooth, easy-to-use interface, and we’re able to handle more clients, deliveries, and couriers in one-third the time. Compared to when we used multiple different methods and had to re-do lots of work, our staff is now more fruitful and handles day-to-day operations more efficiently.
How was project treatment arranged and how powerful was it?
We have daily scrum calls, weekly meetings, and accepted updates through Skype, email, and ZOHO, a project treatment tool. They always enlighten us of anticipated delays well in advance, no substance what the reason.
What precisely do you attend to be the key specialty of TOPS Infosolutions Pvt. Ltd.?
They never dubitate to ask questions almost features or business processes, and they took time to apprehend our activity and our workflows. They’re educeing the method with care as if they would have to run it and use it themselves. I can easily see our companies growing side by side with one another.
Are there any areas where they can better?
I ponder that they’re doing well and should keep up the good work.