Some details
Situation
Tokyo Electron (TEL) had initiated a formalised safety and quality management procedure for observing the work environment and practices of its employees.
For the procedure to work, the technology used for reporting issues needed to facilitate ease of use.
The existing reporting tool was identified by TEL as being unworkable in this respect due to:
- A counter-intuitive
Solution
TEL brought in Ballard Chalmers to custom-build from scratch a SharePoint tool for release into their existing intranet. This new SharePoint system delivers:
- A logical interface.
- A method of capture/upload that is easy and intuitive.
- The ability for someone to submit on behalf of another person.
- A method of capture/upload which prompts people to consider all hazardous condition/behaviour categories.
- A system that can produce automatic reminders.
- A system that produces the reports required.
- A system that allows individuals to easily search for previously submitted items when online.
In enabling the above, the system also now incorporates the following elements:
- Submission/input interface
- Ability to submit remotely via mobile phone or tablet.
- Minimum capability to capture offline and upload (automatically) when online.
- Database with reference to employee data file.
- Reporting intelligence.
- Automated reporting.
- Search functionality / interface.
Outcome
The SharePoint system delivered by Ballard Chalmers enables TEL employees and managers to now collaborate effectively on issues affecting the safety and quality of the working environment.
With this, the procedure can now serve its intended purpose as the backbone of TEL’s health and safety programme in the workplace.
