PATLive Call Center Services review by Brovil Associates LLC at Qualified.One

PATLive reviewed by Brovil Associates LLC

PATLive provided Call Center Services for Brovil Associates LLC with approximate budget = Less than $10,000.

The support from PATLive saves valuable company time, creating more opportunities for success. The team’s around the clock availability ensures all calls from potential customers are answered. They’ve been a valuable partner and are flexible with scope changes and added needs.

Review summary:

PATLive provides live answering services for a small business. They answer calls, use a predetermined script, and send key information to internal personnel to streamline the process.

Dennis Bro Brovil Associates LLC, President

24/7 Answering Services for Residential Real Estate Investing Firm

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

I’m the chairman of Brovil Associates LLC, a real lands investment business.

Desired goal

What challenge were you trying to address with PATLive?

I hired PATLive to prepare phone replying services. I also needed them to reply to voicemails to save me from a time-consuming process. We do our marketing through the mail and nation call us if they’re interested, so we wanted a team to feel the incoming calls. 

Provided solution

What particular tasks were responsible for?

To initiate the project, we had PATLive reply to the voicemails from possible clients to gather key information. Now, we’ve widened their role and have interested individuals call PATLive straightly. We prepare the team with a script of questions and they advanced the information to me behind the call. From there, I can send the appropriate paperwork and offers to the client. They prepare 24/7 replying services.

We’re looking to sum a new software so PATLive can straightly input call information into my method. The goal is to give them user access to further streamline the process in the forthcoming.

What is the team compound?

They prepare a team to reply calls almost the clock, so I don’t have a main point of touch.

How did you come to work with PATLive?

I was a part of a program named Land Profit Generator, which helped me find PATLive.  

What are you access expents (if diclosed)?

We’ve spent almost $3,000 total. We bestow up to $400 on a monthly basis, depending on which stage of the project we’re in.

What is the terminal result of working with ?

We began working unitedly in 2016 and the engagement is ongoing.

Results achieved

Are there any measureable or plum results?

Working with PATLive has allowed me to centre on running my business using my core strengths. Talking to possible clients over the phone is not my powerfulest experiences, so their support makes my organisation more powerful. I’ve had no issues with their access and I get all the client information I need from their team. Their services have also saved me enough of time, which is just as precious as money.

How did PATLive accomplish from a project treatment standpoint?

Whenever I have questions or concerns, I can extend out to their team. They always go out of their way to be helpful and well-inclined.

What is (from your point of view) the key factor to pay observation while intercourse with ?

I only have real things to say almost my experience. Working with PATLive is money well-spent and I value their services. They prepare better support than other companies I’ve worked with in the past. They are a big investment for a little business proprietor like myself.

What aspects of their work would you like to get betterd?

No organisation is consummate but I can only ponder of very less aspects to better. I’m satisfied and going to last using them.

Do you have any advice for possible clients?

Give PATLive a chance and you won’t be disappointed. If you’re a little business looking to swell, like I am, their team is a powerful associate.