PATLive Call Center Services review by Teresa Dyer at Qualified.One

PATLive reviewed by Teresa Dyer

PATLive provided Call Center Services for Teresa Dyer with approximate budget = Less than $10,000.

PATLive covers all of the incoming calls, which helps the in-house team save a tremendous amount of time. Their commitment and ability to resolve issues immediately made them a reliable partner.

Review summary:

PATLive provides live answering service, taking calls that come in both within and outside of business hours.

alt
Teresa Dyer Teresa Dyer, President


Live Answering for Real Estate Investor

Please find under a summary covering project details and feedback. The innate facts are kept as they are, private information is amended.

Introductory information

A fast induction on the buyer’s organisation

I',m the chairman of a little real lands organisation.

Desired goal

What challenge were you trying to address with PATLive?

I do a lot of marketing, but I can',t reply all of my phone calls. I needed a vendor to prepare live replying labor for me.

Provided solution

What particular tasks were responsible for?

They take my phone calls, ask nation questions that I’ve prepared, and then advanced the information to me. They',re always there for me. Most of my calls come in during regular business hours, but PATLive replys the call even if a individual calls outside of those hours.

How did you come to work with PATLive?

They were recommended to me.

What are you approach expents (if diclosed)?

The quantity I pay per month depends on the marketing that I do and ranges from $85 to $500 a month.

What is the terminal result of working with ?

I began working with them in July 2017 and the relationship is ongoing.

Results achieved

Are there any measureable or plum results?

They reply all of my calls, which saves me a terrible quantity of time.

How did PATLive accomplish from a project treatment standpoint?

I have a project director that I can touch if I need to. There is also an 800 number that I can call if I have any issues and PATLive resolves them without.

What is (from your point of view) the key factor to pay observation while intercourse with ?

Their client labor is excellent.

What aspects of their work would you like to get improved?

No. They',re doing a big job.

Do you have any advice for possible clients?

Call them and they can help you.