Prolific Interactive delivered significant growth in App Store performance metrics. The new UX speaks to the luxurious nature of the brand. Although different project managers had different strengths, project management was very strong. They excelled at using customer research to guide their work.
Throughout the process, Prolific’s team was transparent and excellent with providing daily status updates. The team charged a flat rate and delivered all projects on deadline. They have a very strong expertise in mobile strategy, which led to an invaluable partnership.
Prolific excels at large projects where they can contribute their vision. The app is successful at getting appointments, each version of the app is faster and more stable. Although they could test the code more thoroughly before delivering, the team is independent, transparent, and responsive.
Prolific Interactive succeeded in increasing in-app ratings from 1.5 to 4.5 or 5, and the loyalty program has yielded revenue growth. Although Prolific struggled to scale to speed up their development, they effortlessly fit into the business culture and had unique insight into mobile design.
Prolific Interactive delivered a solution that dramatically increased mobile sales and contributed to overall brand growth. Although backend technology was not their strongest area, the team more engaged and responsive than any known competitor.